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Benefits:

401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development

ROLE DESCRIPTION:

As a Customer Service Manager - State Farm Agent Team Member with James Leone - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Oversee the customer service team and daily operations.
Develop and implement customer service policies and procedures.
Handle escalated customer complaints and issues.
Train and mentor customer service representatives.

QUALIFICATIONS:

5+ years of experience in Property & Casualty Insurance
Leadership and organizational skills.
Communication and problem-solving abilities.
Currently possess a NYS Property & Casualty license
Be able to obtain a NYS Life Accident & Health license

Compensation: $50,000.00 - $65,000.00 per year

Do you want to work with someone who will help you achieve YOUR goals?

We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then James Leone - State Farm Agent may be the right fit for you!

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
Our office is located in Glenmont NY.
I have been a State Farm agent since 2010.
I am a proud graduate of The College of Saint Rose.

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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